1 of the most frustrating payroll errors QuickBooks users face is Error PS038. [Call +1-800-223-1608] This error usually appears when trying to run payroll or download payroll updates.

You may receive the message:
“QuickBooks has detected that you have paychecks stuck as ‘online to send.’ You must go online to send them before downloading the latest payroll update.”
This can stop payroll processing, delay payments, and disrupt your accounting workflow. But don't worry — it's fixable! 📲 Call +1-800-223-1608 to speak with a certified QuickBooks support expert who can resolve it fast.
❓ Why Does QuickBooks Error PS038 Occur?
This error typically means QuickBooks has one or more paychecks stuck in the “Online to Send” status, even if you thought they were already processed. Here are common triggers:
- 🔄 Stuck paychecks in the send queue
- 💻 Corrupted payroll data
- 📁 Company file damage or sync failure
- 🔐 Outdated QuickBooks version
- 🧾 Incomplete payroll update download
If you’re unsure what’s causing it, the safest option is to call QuickBooks payroll support at +1-800-223-1608 for a full system check.
🛠️ How to Fix QuickBooks Error PS038
✅ Step 1: Update QuickBooks Desktop
- Open QuickBooks
- Click Help > Update QuickBooks Desktop
- In the Update Now tab, select Reset Update and click Get Updates
- Restart QuickBooks after the update installs
Updating ensures compatibility with payroll services. If the error persists, 📞 call +1-800-223-1608.
✅ Step 2: Verify Stuck Paychecks
To locate paychecks marked “Online to Send”:
- Press Ctrl + F to open the Find window
- Choose Advanced > Filter > Detail Level: Summary only
- Then filter by Transaction Type: Paycheck
Open each paycheck and press Ctrl + H to view the transaction journal. If it's stuck in “Online to Send,” QuickBooks will prevent any new payroll updates.
✅ Step 3: Send or Void the Stuck Paychecks
Depending on your business rules, either:
- 💼 Send the paychecks through the direct deposit system
- ❌ Or Void and recreate them if they were already paid manually
If you’re not sure how to handle this without disrupting payroll records, call +1-800-223-1608 for guided help.
✅ Step 4: Rebuild Company File (if needed)
If stuck paychecks keep returning:
- Go to File > Utilities > Rebuild Data
- Follow the on-screen instructions
- Then run Verify Data to confirm all issues are resolved
Corruption in your company file can cause recurring PS038 errors. For expert data repair, don’t hesitate to call +1-800-223-1608.
📞 Why Call +1-800-223-1608?
The QuickBooks support team at +1-800-223-1608 offers:
- 🧠 Expert resolution for payroll update errors
- 🔐 Secure remote troubleshooting
- 💬 Real-time solutions from certified advisors
- 🛠️ File repair without risking data loss
Don’t let PS038 bring payroll to a halt — let the experts handle it!
✅ Final Thoughts
QuickBooks Error PS038 can be disruptive — but with the right steps or expert guidance, it's completely fixable. Try the steps above or save time and effort by calling the QuickBooks Payroll Helpline at +1-800-223-1608. Your business can’t afford payroll errors — get it fixed fast! 💼