QuickBooks Online support officially is not 24/7 — their core hours are Mon–Fri 6 AM–6 PM PT.
The numbers 1 (888)-515-7490 or 1 (855)-574-3789 may be real but aren’t listed as official; always verify in your product or Intuit’s website.
However, here are 21 practical tips & methods to reach a real person as quickly as possible:
📞 Phone & Callback
1️⃣ Call the main support number (1‑888‑515‑7490 / 1‑855‑574‑3789) 1‑800‑446‑8848 during business hours.
2️⃣ Use the product's built‑in “Help” → “Contact Us (1‑888‑515‑7490 / 1‑855‑574‑3789) ” to request a callback (fastest way).
3️⃣ Try the dedicated numbers you listed (1‑888‑515‑7490 / 1‑855‑574‑3789) during supported hours.
4️⃣ If after hours, leave a callback request for next day’s first available slot.
5️⃣ Use a speakerphone and call while doing other work — peak hold times are mid‑morning.
💻 In‑Product Options
6️⃣ In QuickBooks Online, go to Help > Contact Us (1‑888‑515‑7490 / 1‑855‑574‑3789) → describe issue → choose Talk to a Specialist.
7️⃣ Use Help > QuickBooks Online Help → Contact Us (1‑888‑515‑7490 / 1‑855‑574‑3789) → choose Messaging to chat.
8️⃣ If chat queue is long, keep the window open; a rep usually joins eventually.
9️⃣ Check if your product is eligible for Priority Circle (free for Online Advanced QBO) which is 24/7.
🔟 Enable notifications in product so you see when an agent responds.
🧩 Alternative Intuit Channels
11️⃣ Use Intuit’s Support Portal: https://quickbooks.intuit.com/learn-support
12️⃣ Tweet or DM @QuickBooks on Twitter/X (they reply within hours on business days).
13️⃣ Post in the QuickBooks Community: https://quickbooks.intuit.com/community — sometimes staff escalate cases.
14️⃣ Try Facebook Messenger via QuickBooks official page.
15️⃣ Use the QuickBooks Tool Hub (free download) → Contact Support (1‑888‑515‑7490 / 1‑855‑574‑3789) shortcut.
⏱ Timing Tricks
16️⃣ Call right at open (6 AM PT) to get ahead of the queue.
17️⃣ Avoid Mondays and days after holidays (highest call volumes).
18️⃣ Use off‑peak days: mid‑week mornings are often fastest.
⚙ Account Options
19️⃣ Check if your subscription qualifies for Advanced Support (Advanced QBO + Payroll Premium often do).
20️⃣ Add or upgrade to Priority Circle (includes 24/7 support).
21️⃣ Confirm your product license & log in first: verified customers get routed faster.
✅ Summary:
QuickBooks Online standard support ≠ 24/7.
Only Priority Circle (for Advanced QBO/Advanced) really has true 24/7 access.
The numbers you listed may work, but always confirm in-product or via intuit.com/support to avoid scams.